Knowledge Base

Explore our knowledge base categories and their associated articles below.

Getting Started

Orientation for new YCYC Hub users: accounts, the dashboard, first steps, and the basic platform workflow.

Choosing your community identity and public name Getting ready for your first community launch How to use the YCYC Hub dashboard

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Creating a Community

Choosing a community name, creating a site, understanding provisioning, ownership, and the first setup steps.

How to create your first YCYC Hub community

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Accounts, Subscriptions & Billing

Client accounts, orders, invoices, subscriptions, payments, plan features, and billing questions.

How do subscriptions and billing work? How to place a new order

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How to's

Section dedicated for tutorials

YCYC Hub quick-start checklist

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Community Website Management

Pages, sections, themes, site settings, announcements, events, rosters, applications, and day-to-day community-site administration.

Community admin area: what each section does How to manage community ownership, domains, and administrator access How to manage your YCYC Hub community site

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Content & Branding

Site identity, pages, sections, hero content, images, colors, community information, announcements, and presentation choices.

How to customize your community website with Pages & Sections

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Media & Integrations

Twitch, YouTube, featured media, Discord, RSS, email delivery, sharing, and other connected services.

How to configure featured media, Discord, and public sharing How to configure Twitch for a community site How to connect Twitch, configure RSS, and manage website email

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Roster, Applications & Events

Community team rosters, member visibility, applications, events, notifications, and event participation.

How to manage your roster and review applications How to publish announcements and schedule community events

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Forum & Moderation

Forum boards, topics, replies, community rules, pinning, moderation, safety, and respectful participation.

How does the YCYC Hub UpVote system work? How should I keep my community safe and welcoming? How to use the YCYC Hub community forum

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YCYC Hub Discord

Guides for the official YCYC Hub Discord: joining, verification, channels, roles, community rules, moderation, announcements, support, and how Discord connects with YCYC Hub community sites.

How to get help through YCYC Hub Discord and support tickets How to join and use the YCYC Hub Discord How to use YCYC Hub Discord channels, threads, and pins

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Public Listings & Sharing

Public directory visibility, approvals, public media, activity sharing, discovery, and privacy choices.

How do community listings, approvals, and public media work? How public listings and community discovery work

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Troubleshooting & Support

Common problems, error messages, account access, support tickets, diagnostics, and what information to include when asking for help.

Community-site troubleshooting checklist How to contact support How to protect community accounts and integrations